Privacy Policy

Effective Date: December 2024

At Betty Boyns, we are committed to protecting and respecting your privacy. This Privacy Policy explains how we collect, use, and share personal information when you visit or interact with our website.

1. Information We Collect

We collect the following personal information from you when you use our website:

  • Name
  • Email address
  • Postal address
  • Phone number

2. How We Collect Your Information

We collect personal information through forms on our website. This may include contact forms, subscription forms, or order forms where you provide the details directly.

3. How We Use Your Information

We use your information for the following purposes:

  • To provide customer service and support
  • To process payments and manage transactions
  • For marketing and promotional activities (e.g., sending you newsletters or special offers)
  • To analyse website usage and improve our services

4. Sharing Your Information

We do not share your personal information with third parties, except for the following:

  • Analytics companies that help us understand website usage and improve user experience.

5. Cookies and Tracking Technologies

We use analytics cookies to track and analyse website activity. These help us understand how users interact with our website to improve its functionality.

6. Data Retention

We store the personal data we collect for a period of 12 months. After this period, your information will be securely deleted unless otherwise required by law.

7. Your Rights to Access, Update, or Delete Information

You have the right to request access to, update, or delete your personal data at any time. If you wish to exercise any of these rights, please contact us using the details below.

8. Data Security

We do not currently have specific security measures in place. However, we take reasonable steps to protect your personal data. We encourage you to use caution when sharing personal information online.

9. Children's Privacy

Our website is not intended for children, and we do not knowingly collect personal data from anyone under the age of 18.

10. Contact Us

If you have any questions about this Privacy Policy or wish to request access to, update, or delete your personal data, please contact us at:

  • Email: bettyboyns@gmail.com
  • Phone: 01736 438426 / 07886 988152
  • Post: 1 Carrallack Terrace, St Just, Cornwall, UK TR19 7LW

11. Legal Compliance

We do not have any specific legal or regulatory compliance requirements at this time.

By using our website, you consent to the collection and use of your personal information as outlined in this Privacy Policy.